You can cancel your booking through the following channels:
Through the Call Centre
1. HOW TO CANCEL A BOOKING ONLINE
Click here to go to The Holiday Club website and click 'Login' on the top right-hand corner of the website. You will need to login with your username and password. This should take you to your default 'My Profile' view.
Under 'My Bookings' click on 'View details'
Choose the confirmed booking you want to cancel and click the 'Cancel Booking' button below.
Alternatively, if you would prefer to log a support ticket via the online portal for assistance, please click here.
2. HOW TO CANCEL A BOOKING THROUGH THE CALL CENTRE
You can either give Reservations a call or send them an email to cancel your booking.
Tel: 0861 842 737
For international members: +27 39 688 5555
WhatsApp: Click here
Please Note: Should a cancellation fee apply, these are displayed during the cancellation process. Please make sure you are aware of this when cancelling a booking. Click here to read more about the Booking Cancellation Rules.