Booking Cancellation Rules

Your confirmation letter will contain details of your cancellation terms and conditions. But for your reference,

bookings cancellation terms and conditions are as follows:

  • If cancelled between 42 days and 21 days prior to arrival a 50% cancellation penalty will apply.

  • If cancelled less than 21 days prior to arrival a 100% cancellation penalty will apply.

  • Where applicable, regardless of occupation date, a 50% penalty of the exchange fee will apply.

  • Where applicable, the booking fee is non-refundable.

  • If the reservation was originally made with Points that would have expired but this reservation, and the reservation is subsequently cancelled, then these Points will expire.

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