What is my Max Moola benefit?

We are thrilled to announce a collaboration between The Holiday Club and Consult

by Momentum - Shelly Beach, who have come together to bring you an amazing 

opportunity to save on your holiday! Switch your insurance solution/ portfolio to 

Consult by Momentum - Shelly Beach and without necessarily changing your insurance

policy itself, you can earn up to 8% of your monthly insurance premium in Max Moolas.

Over the year that could equal a saving of up to one full month’s insurance premium.

Consult by Momentum - Shelly Beach has an intermediary agreement with several of

South Africa’s top insurers, this allows you to either switch your insurance broker or 

obtain a dedicated broker allocated to your portfolio. To sweeten the deal, you can 

also earn Max Moolas if you get your family or business to switch to Consult by 

Momentum - Shelly Beach too.


1. What is Max Moola? 

Max Moola is the Rewards Program for members of The Holiday Club (THC) who also

sign up with Consult by Momentum - Shelly Beach as their short-term insurance broker.

Max Moola is the currency which will be used towards settling a member's Holiday Club

membership fee and reservation fee accounts. Max Moolas can also be used for 

purchasing Top-Up Points to help members make it to their next holiday, as well as

redeeming vouchers that can be used at select Signature Collection Resorts' leisure

and retail vendors, restaurants or Body Bliss Day Spas. 


2. How to join?

Existing Holiday Club members who choose Consult by Momentum - Shelly Beach as 

their short-term insurance broker will automatically become a member of The 

Holiday Club Max Moola Rewards Program.


3. How do I get Max Moola? 

Once you have appointed Consult by Momentum - Shelly Beach as your personal

insurance broker and have started paying your monthly premium via your new broker,

as per your insurance agreement, your Max Moolas will automatically be assigned to

your account within 60 days of your first instalment being received, and monthly thereafter.  


4. What can I use my Max Moolas for and how do I do this? 

Your Max Moolas will first be allocated to any balance outstanding on your membership fee

 and reservation fee account, on a one-to-one basis (Max Moola 1:1 Rands). Any Max

Moolas remaining can then be exchanged for vouchers with selected participating leisure

and retail vendors, or to purchase Top-Up Points to help you book your next holiday. 

Call The Holiday Club Call Centre on 0861 842 842 or email assist@theholidayclub.co.za

for assistance with this.


5. Do I have to change my insurance broker? 

Yes. Accessing the Max Moola benefit is dependent on switching your insurance broker to

Consult by Momentum - Shelly Beach. 


6. Do I have to change my insurer? 

Possibly, depending on who your insurer is. Consult by Momentum - Shelly Beach

has agreements in place with most South African insurers, if an agreement is in place,

then you will not need to change your insurer.  To check if your current insurer is part of

the agreement, feel free to contact a Momentum Consultant on 087 292 0404 or

admin.sb@consultm.co.za 


7. Which branch of Momentum Consult offers the Max Moola benefit?

Only Consult by Momentum - Shelly Beach offers this benefit to The Holiday Club members. 


8. Is The Holiday Cub involved in any way in my insurance policy? 

No. Your Holiday Club membership and Max Moola rewards are managed independently

of your insurance product. 


9. Can I use my Max Moolas to pay my insurance premium? 

No, unfortunately not. Max Moola is a Holiday Club reward that can only be redeemed

for specified Holiday Club products. 


10. Can I redeem Max Moolas for cash? 

No, you may not redeem your Max Moolas for cash, as Max Moolas have no value 

outside your Holiday Club membership environment.


11. Are Max Moolas transferable?

No. However, you may buy vouchers that can be gifted to another individual.

These vouchers can be redeemed at select Signature Collection Resorts' leisure and 

retail vendors, restaurants or Body Bliss Day Spas. 

Contact the THC Call Centre on 0861 842 842 or email assist@theholidayclub.co.za to 

find out more. 


12. Can I earn Max Moolas through someone else's Momentum Consult 

insurance contract?

Yes. If a friend or a family member of an existing Holiday Club/Momentum

Consult client changes their insurance broker to Consult by Momentum - Shelly Beach,

and lists the original member as their referral, the original member will earn Max Moolas

on their behalf, provided they have given the required consent, and the new Momentum

Consult client is not a Holiday Club member themselves.

  

13. Where can I see my account balance?

You may view your balance on your Max Moola statement, or on your

online Holiday Club profile.


14. What happens to my Max Moolas if I do not redeem them?

Max Moolas will continue to reflect on your account for up to 36 months if you do not

redeem them. However, after 3 years, the oldest of the unredeemed Max Moolas 

balance will automatically be transferred to your membership and reservation fee account

in order to cover any equivalent outstanding or future fees, and will continue to do so as

each monthly deposit of unredeemed Max Moolas reaches the 36 month threshold.


15. What happens to my Max Moola benefit if I sell my Holiday Club Points?

Max Moolas are not transferable. Should you choose to sell your Holiday Club Points

privately, or through a sales agent, your Max Moola account will automatically lapse,

and any Max Moolas will be forfeited.  


16. What happens to Max Moolas related to an estate late account?

Accumulated or unredeemed Max Moolas will be allocated to whomever inherits the

Holiday Club membership from the estate or to whom the Holiday Club Membership

is transferred. This is not redeemable for cash should the estate cancel the account,

though can be used towards any outstanding membership and reservation fees.


17. What will happen to my Max Moolas if for any reason my membership

with The Holiday Club is terminated?

In the event of your Holiday Club membership terminating for any reason, your

Max Moola account will automatically lapse, and any Max Moolas will be forfeited.  


18. How to get hold of a Consult by Momentum - Shelly Beach Broker

Consult by Momentum - Shelly Beach can be contacted by dialling 087 292 0404

or by emailing admin.sb@consultm.co.za 


19. How can I update my personal policy details?

The Consult by Momentum - Shelly Beach broker will handle any changes or updates

to your details or policy. Call 087 292 0404 or email sb.service@consultm.co.za. 


20. How to submit an insurance claim or query

The Consult by Momentum - Shelly Beach broker will handle your insurance claim.

Call 087 292 0404 or e-mail your claim to sb.service@consultm.co.za.


21. How to cancel an insurance product 

The Consult by Momentum - Shelly Beach broker will handle your insurance policy

changes or amendments. In the event that you should cancel your appointment of

Consult by Momentum - Shelly Beach as your short-term insurance broker, you will 

cease to collect Max Moolas and will have up to 36 months to redeem the Max

Moolas accumulated in your account up until that point. Should you wish to cancel 

your relationship with Consult by Momentum - Shelly Beach, you may call 

087 292 0404 or e-mail your request to admin.sb@consultm.co.za 


For more information, please click here or view the document attached below. 

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