How do I make an international booking through the Call Centre?

For international reservations, one of our call centre consultants can walk you through the resorts available to you. 

Please note that the international exchange fee is R4 199 per booking (Kindly note that we reserve the right to amend this fee without notice). 

To browse through the international resorts, please click here.

Step 1 - SEARCH 

  • Once you have your destination and travel date options ready, call 0861 842 737 and select option 2

  • Make sure that you have at least two alternative options in mind as we work on a live system and availability is on a 'first come, first served basis'. 

  • Your Reservations Consultant will advise you on the accommodation available.

  • Please remember that your Passport, Visa and other travel requirements are your responsibility.

Step 2 - SELECT

  • Once you have made your selection, please ensure that you understand the reservation’s terms and conditions. 

  • The Consultant can also update the guest details of your reservation on request.

Step 3 - CONFIRM

  • The Consultant will confirm the reservation for you and forward your confirmation.

Please note: Be sure to look out for special information/ notices on the confirmation letter, especially the reminder email you will receive closer to your check-in dates as this letter would have updated details of the resort and your accommodation. 

Reservations Department
Tel: 0861 842 737 

For international members: +27 39 688 5555 


Call Centre hours: Monday to Friday 08:00 – 17:00

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